Role Summary

We are looking for people who can build strong business relationships with clients through good collaboration with cross-functional internal teams.

Key Responsibilities

• Report the project progress regularly for clients and relevant functional departments.
• Establish customer information files and maintain good business relations with customers.
• Follow up customer needs and feedback and communicate problem solutions in a timely manner.
• Cooperate with the company's technical service team and sales team to ensure that customer needs are effectively met and customer satisfaction is improved.

Basic Qualifications

• Master's degree in biology or chemistry.
• Experience in glycobiology research/industrial projects is a plus.
• Strong communication skills, interpersonal skills and teamwork skills.
• Possess a pioneering and innovative spirit, as well as the ability to work independently and solve problems.